When you visit us or we call you to go through the arrangements, you will need to allow up to an hour to discuss the funeral arrangements and sign the necessary forms. Depending on the complexity of the funeral arrangements, it may take a little more or a little less time, but allowing an hour is normally enough.

This will depend on the funeral arrangements. A simple burial may only take a few days to arrange, a service in church followed by a cremation may take longer. Cremations generally take longer to happen due to the complexity of the paperwork involved. If the Coroner is involved, this can also add time. We will advise you approximately how long you can expect to wait for the service when you contact us.

If you have any important dates, such as travel plans, birthdays, etc. please let us know as soon as you can so that we can accommodate your requirements.

This can vary depending on the circumstances and the arrangements necessary for the funeral. You can rest assured that your loved one is in the care of professional and respectful people, whether they are at the hospital or with us.

Please contact us as soon as you can to discuss your requirements. We will be able to make the arrangements by phone or email, and important documents can be posted by recorded delivery for signature, etc. We can also advise on the registration process.

No, it doesn’t. You can choose whether to have a religious or non-religious funeral. Either way, you do not actually need to have an celebrant involved in the funeral, although it is strongly advised. A family member or friend may wish to lead the service, and while this can be very successful, they will need to be aware of local rules and timings, etc, at whatever venue the funeral is taking place at.

Yes. At our local crematoria, webcasting facilities are installed in each chapel. This allows for people who cannot attend the funeral to watch online. Recordings of the service can also be made for people to watch later. Please ensure that you let your funeral arranger & minister/celebrant know if you would like this so that it can be booked and the details provided to you in plenty of time.

Yes, you can. Nearly all churches have facilities for playing CDs, so you can simply deliver them to the church prior to the funeral and let the Minister/Celebrant know your wishes. West Herts Crematorium, Chilterns Crematorium and a number of others have a system where music is downloaded by them in preparation for your funeral service, obviating the need for CDs. For funerals at these crematoria, your minister/celebrant will book the music online in advance of the service.

Yes. Whilst all of our coffins are made from sustainable timber, we are able to offer cardboard, willow and bamboo coffins, which many people consider to be more “green”. We can also offer the option of a woodland burial at a local woodland burial park.