Frequently Asked Questions (FAQ)

Below are some questions we are regularly asked by people who are arranging funerals. Hopefully they will help to answer some of your questions too, but if not you can either visit us in person, call us or send us an email.

Flowers or Donations
How long should I allow to make the funeral arrangements?
How long from making the arrangements will be be for the funeral to take place?
How quickly can you get my loved one from the hospital?
What if I don’t live locally?
Does the funeral have to be taken by a priest/vicar?
Can the funeral be webcast or recorded?
Can I have “My Way” played at the funeral?
Is there an environmentally friendly way to have a funeral?
Can we place personal items in the coffin with the deceased?
What happens to the flowers after the funeral?
Does the coffin get cremated?
What happens to the cremated remains after a cremation?
Why can we not put shoes/other items in the coffin?
Do I get my loved one’s cremated remains back following the funeral?
Can I get help from the government to pay for the funeral?
Will it be cheaper to have a carboard coffin?
Why do we have to pay for two doctors to provide paperwork for cremation?
Where will my loved one be before the funeral?
Can we specify the attire for your staff?
Can we supply our own coffin?
Why do we need pallbearers when the coffin could be wheeled?
When can we visit the chapel?