Can I get help from the government to pay for the funeral?
The answer to this varies, depending on your circumstances and if you qualify. If you think you may have difficulty paying for a funeral, please
Can I have “My Way” played at the funeral?
Yes, you can. Nearly all churches have facilities for playing CDs, so you can simply deliver them to the church prior to the funeral and
Can the funeral be webcast or recorded?
Yes. At our local crematoria, webcasting facilities are installed in each chapel. This allows for people who cannot attend the funeral to watch online. Recordings
Can we place personal items in the coffin with the deceased?
Yes. Whilst there are some limitations on what can be placed in the coffin for a cremation, you can place any legal, non-hazardous item in
Can we specify the attire for your staff?
Our professional image is very important to us. Our staff will always be turned out in black suits when working, and our funeral directors wear
Can we supply our own coffin?
Due to the need for the coffin to be structurally sound and to meet environmental health regulations and for both burial and cremation, and emissions
Do I get my loved one’s cremated remains back following the funeral?
Yes. There are very strict laws and regulations governing crematoria, which include the fact that all cremations must be separate (there are one or two
Does the coffin get cremated?
Yes. Whatever type of coffin you choose, it is cremated. Crematorium rules are very strict on this, and it is why the contents of the
Does the funeral have to be taken by a priest/vicar?
No, it doesn’t. You can choose whether to have a religious or non-religious funeral. Either way, you do not actually need to have an celebrant
How long from making the arrangements will be be for the funeral to take place?
This will depend on the funeral arrangements. A simple burial may only take a few days to arrange, a service in church followed by a
How long should I allow to make the funeral arrangements?
When you visit us or we call you to go through the arrangements, you will need to allow up to an hour to discuss the
How quickly can you get my loved one from the hospital?
This can vary depending on the circumstances and the arrangements necessary for the funeral. You can rest assured that your loved one is in the