About Us

Our Approach

We know that every family is different, and our approach of building a funeral specifically for your loved-one allows you to express their individuality and give them the send-off they deserve.

The company is run by John Worley, with his son Mark also working within the team. Between us we have many years of experience in advising on, arranging and conducting funerals. Over those years we have built up an enviable reputation within the local community for providing the highest levels of service at a reasonable cost.

All of our staff are carefully chosen, not only for their abilities but also for their caring and sympathetic manner. We do our utmost to guide you through the necessary arrangements in the same way that we would wish if the situation were reversed. In this way we aim to ensure that a traumatic event is made a little easier.

We have adopted a continuing policy of improvements in every aspect of our business. We were among the first in the area to offer pre-need funeral plans, giving our customers flexibility and choice with the additional comfort of knowing that their wishes will be carried out at the time of need without additional distress or burden for their loved ones.

We have continued to innovate, introducing a range of colourful coffins and cremated remains casketswillow coffins, and keepsake jewellery, all the while maintaining the traditional coffins and caskets that many people still choose.

Our fleet of vehicles offer style and comfort with a traditional, timeless look, but for those who want something different, we are able to supply horse drawn hearses, motorcycle and trike hearses, and others on request.

We are also able to supply monumental masonry, including plaques and headstones in a variety of materials. Visit John Worley Memorials here.

We believe in maintaining a tradition of dignified and discreet service.

Meet the Team

Our team comprises Funeral Arrangers, Funeral Operatives, and a number of administrative staff, all of whom are trained to work with the maximum level of dignity and respect to ensure your loved ones are cared for in an appropriate manner.


John Worley


John Worley has been carrying out funeral arrangements for families in the Dacorum area for over thirty two years. He qualified as an embalmer in 1973 at the Midland School, subsequently working as a Funeral Director and establishing his own business in Hemel Hempstead. He is an active member of many local organisations and groups.

He was joined at work by his wife Lindsey in the mid 1990's as the business expanded. Until her death in 2016, Lindsey managed our office in Berkhamsted and our Monumental Masonry department.

Mark Worley

Mark Worley

Funeral Director

Mark joined the company full-time in 2001. Prior to this, he had worked part-time for the company, alongside a successful career in IT, culminating in managing a customer support operation for a multi-national software company.

Since joining the company, Mark has completed SAIF courses in Funeral Administration and Funeral Operations, achieving a Certificate in Funeral Practices.

Mark Dockray portrait

Mark Dockray

Funeral Operative

Mark joined the team in 2017 and is involved in the day-to-day work required to ensure the smooth delivery of our services to families.

Since joining as a trainee, Mark has completed IFD College courses, giving him a strong foundation of knowledge to back up his experience and on the job training.

James Kirby portrait

James Kirby

Trainee Funeral Operative

James joined in 2021 and is working alongside Mark and the other members of the team as a Trainee Funeral Operative.

Phil Brannon portrait

Philip Brannon

Funeral Director

Phil is one of our longest serving members of the team.

Having retired from his previous career, Phil joined the team as a driver/bearer. Over the years he has been with us, his experience has enabled him to progress to the position of Funeral Director, ensuring that the funerals we arrange are delivered with the levels of service our clients have come to expect.

Ian Rainer portrait

Ian Rainer

Funeral Operative

Ian is part of our team of operatives who help deliver services to our clients.

Liz Buchannan portrait

Liz Buchannan

Funeral Arranger

Liz Buchanan joined our company in June 2018 and is the P.A to our Managing Director and our Senior Funeral Arranger.

Prior to joining J. Worley’s, Liz worked in the financial sector where she gained her book keeping certificate.  Liz then went into the Health and Social Care environment and successfully gained the QCF Level 3 diploma in Health and Social Care specialising in dementia and palliative care.  Liz has also achieved the CPCAB Level 1 certificate in Counselling and Psychotherapy.

Pam Bishop portrait

Pam Bishop

Funeral Arranger

Pam joined the company in 2019, and is one of our Funeral Arrangers.

Prior to joining the team, Pam worked in multinational retail management for 26 years and successfully completed a number of management and customer service courses. Using her experience, Pam combined knowledge and passion to set up her own pet business in 2015. Pam also qualified for a SIA Security License. She recently completed the St John’s First Aid course and is the qualified first aider for the company.

Jenna Norris portrait

Jenna Norris

Trainee Funeral Arranger

Jenna works in our Hemel Hempstead office, providing administrative support to the Funeral Arrangers, while training as an Arranger herself.

Contact us...

If you need to speak to one of our team about a funeral, pre-need plan or any other query, click here.